To create an unrivalled ability to meet customer needs, provide fulfilment and development for our staff and deliver outstanding shareholder value.

• To maximise shareholder value on a sustainable basis

• To maintain the highest international standards of corporate governance and regulatory compliance

• To maintain solid capital adequacy and liquidity ratios

• To treat clients fairly and be their preferred banking partner

• To ensure technological, digital and data competitiveness across all functions

• To entrench a disciplined risk and cost management culture

• To develop a cross-cultural meritocratic management structure

• To optimise staff development through business driven training and profit related incentive

• To contribute to the social, economic and environmental advancement of our host countries