Introducing Visual Interactive Voice Response (VIVR)
AUB introduces a new dimension of customer service. For the first time in the Kingdom of Bahrain, you can now use AUB’s VIVR service to not only hear the IVR but also see your menu options. This visual presentation of IVR menus will enable you to navigate through your self-service options to view and transact with AUB easily and speedily. All you require is a smartphone with an internet connection.
Range of services
View Transaction History
Telephone Bill Payment/Top up
Electricity Bill Payment
Credit Card Bill Payment
Transfer funds between own AUB accounts
Report lost or stolen ATM and credit cards
AUB Contact Center
24 hours a day, 7 days a week
At Ahli United Bank, we adapt our banking to your convenience. That’s why the AUB Contact Center is open 24 hours a day, 7 days a week. You could get a range of information through the automated 24-hour service or you could seek assistance from a contact center agent anytime.
Apply today, and see the difference!
Call AUB Contact Center today at 17 221 999 to register for the IVR services. You will see how easy and enjoyable it is to use this new aspect of AUB’s customer service!