Apply Now

Visual IVR


Visual IVR

Personal > Visual IVR

Visual IVR

Introducing Visual Interactive Voice Response (VIVR)

AUB introduces a new dimension of customer service. For the first time in the Kingdom of Bahrain, you can now use AUB’s VIVR service to not only hear the IVR but also see your menu options. This visual presentation of IVR menus will enable you to navigate through your self-service options to view and transact with AUB easily and speedily. All you require is a smartphone with an internet connection.

Range of services

Balance Inquiry

View Transaction History

Request E-Statement

Telephone Bill Payment/Top up

Electricity Bill Payment

Credit Card Bill Payment

Transfer funds between own AUB accounts

Report lost or stolen ATM and credit cards

AUB Contact Center

24 hours a day, 7 days a week

At Ahli United Bank, we adapt our banking to your convenience. That’s why the AUB Contact Center is open 24 hours a day, 7 days a week. You could get a range of information through the automated 24-hour service or you could seek assistance from a contact center agent anytime.

Apply today, and see the difference!

Call AUB Contact Center today at 17 221 999 to register for the IVR services. You will see how easy and enjoyable it is to use this new aspect of AUB’s customer service!


We also offer

Auto Loan

Found the car you love? Now find the loan to match.

Read more

Credit Cards

From debit to credit, find the card to fit your life!

Read more


Be protected throughout your life with Allhilal Life. We have plans for all stages of life’s journey. It’s your life, our promise.

Read more