Due to the current situation caused by Corona Virus, Ahli United advises you to stay safe and take the necessary precautions.
SANITIZE YOUR DEVICES
WASH HANDS FOR 20 SEC
AVOID THE USE OF CASH
USE ONLINE BANKING
KEEP A 1M DISTANCE
EAT HEALTHY AT HOME
Branch operating hours update
In view of the CBE announced new operating hours, effective 25 March 2020, Ahli United Bank – Egypt Branches’ working hours will be from 8:30AM to 3:30PM.
You can also carry out most day-to-day banking transactions by accessing your account(s) any time using My e-Bank.
For your safety, AUBE is following health assurance procedures by keeping distance between clients during branch visits.
For your safety, please wear disposable gloves and/or spray hand sanitizers upon using ATMs.
Bank from home
You can manage most of your day-to-day banking using online banking without having to leave home. You can perform transfer within your account / transfer to other AUBE accounts / local transfers, pay your credit card, request to open a deposit, and many more.
If you aren’t yet registered, you can self-register through the website and contact the Call Center to activate your service.
For your safety, use AUB online and mobile wallet services to conduct all your transactions safely and securely at home.
For your safety, AUB is adhering to CBE instructions so you might defer bank visits due to current situation.
Beware of Fraud
Some criminals are using the coronavirus outbreak as an opportunity to scam the public. This includes offering medical products, guidance or a safe haven for money. Remember, we will never ask you to move money to a safe account.
Don’t logon to your bank account through public Wi-Fi networks so that your accounts are not compromised and stolen, please use your bank accounts and conduct your financial transactions from your home device.
Review your accounts and financial transactions with your bank to ensure that no transactions other than you have performed are reported, and report any other violations to your bank immediately.
Don’t share personal information like your card number, PIN, expiry date, CVV (3 digit number on the back of your card) or OTP (One-Time Password) with anyone. For any assistance, you may reach out to us through any of our channels.
For your safety, please contact our hotline when support is needed and avoid disclosing any secret information through phone.